The five keys to leadership: Have a vision: To establish that vision one must know his own talents. Cherish people: Find their talents and keep the passion for their work alive. Communicate: Foster talking and listening. As Kip Tindell said, "Communication IS leadership." Make decisions: To do it consistently well over time, you've got to have a system. Nurture a healthy culture: Leaders create cultures and culture multiplies results. Culture is typically thought of as values and beliefs. It's not about job descriptions and processes. Culture is everything which creates a sense of purpose, passion, hope, a sense of community, self-confidence, trust, self-esteem, pride, happiness, engagement, etc. Companies that rank high on the Great Places to Work list perform 2x better, provide 2x the returns, experience 65 percent less turnover, and have happier people. It is foundational for organizational success.